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A few years ago, I was mid-conversation with someone at an event, nodding along, making the right faces, and I had absolutely no idea what they'd just said. I was too busy thinking about what I was going to say next.

Sound familiar?

I recently sat down with Jaimie Abbott for the podcast, and about...

You know that feeling. A message comes through, and before you've even finished reading it, your thumb is already typing the defense.

I'm guilty of it too. Someone sends something loaded, unfair, dramatic, or just plain wrong, and every part of you wants to set the record straight. Right now. In fu...